At Titan Technologies, we specialize in IT services for attorneys in New Jersey. We understand the unique challenges law firms face with technology transitions, compliance, and cybersecurity. Here’s what you need to know about the new Outlook and Smokeball compatibility.
The Outlook Update: What’s Changing?
Microsoft’s new Outlook update focuses on improving the browser-based experience but limits certain features compared to the classic desktop version. While Smokeball still integrates with the new Outlook, it doesn’t offer the same robust functionality as before. Key features, like creating emails directly from Smokeball or tracking time spent drafting and reviewing emails, are currently unavailable.
For law firms that depend on seamless integration to keep cases and communications in sync, this could present challenges.
What Does This Mean for Attorneys?
If your practice relies on Smokeball for tasks like:
- Associating emails with a matter,
- Automatically saving attachments to the correct case file,
- And tracking time for email activities to bill clients accurately,
then the limitations of the new Outlook could disrupt your efficiency.
Currently, firms on Smokeball Boost will see better compatibility, but for those using Smokeball Grow or Prosper+, sticking with the classic Outlook is your best option to maintain full functionality.
Why This Matters for Law Firms
Attorneys handle sensitive client data daily, making seamless workflows and secure systems non-negotiable. Losing access to key Smokeball features can lead to inefficiencies, missed billable hours, and even compliance risks.
Additionally, legal practices often juggle strict deadlines, making email integration with tools like Smokeball critical for maintaining productivity and ensuring nothing slips through the cracks.
How Titan Technologies Can Help
As experts in IT solutions for attorneys, Titan Technologies offers tailored services to help your law firm adapt to these changes smoothly. Here’s how we can support you:
- Outlook and Smokeball Optimization: We’ll ensure your systems are configured for maximum efficiency, whether you stick with classic Outlook or transition to the new version.
- Free IT Risk Assessment: Let us assess your firm’s current setup and identify vulnerabilities that could arise from this update.
- Compliance Solutions: We specialize in HIPAA, PCI, and NIST compliance, keeping your practice safe and audit-ready.
- Cybersecurity Services: Protect your firm from evolving threats while maintaining seamless integration with your legal tools.
What Attorneys Should Do Next
- Evaluate Your Current Setup: Determine how dependent your practice is on Smokeball’s full integration with Outlook.
- Contact Smokeball Support: If you’ve already switched to the new Outlook, they can guide you on reverting to the classic version for full compatibility.
- Talk to Titan Technologies: We’ll help you navigate this update with minimal disruption, ensuring your systems are secure, compliant, and optimized for your firm’s needs.
Stay Ahead of IT Challenges
The new Outlook update doesn’t have to derail your practice. With the right support and planning, you can maintain your efficiency and keep your firm running smoothly. Titan Technologies is here to ensure your technology works for you—not against you.
Ready to safeguard your practice? Contact us today at 732-972-6665 or click here to schedule your free risk assessment and discover how we can help your firm stay secure, efficient, and ahead of the curve.