Lengthy downtime can be minimized, or even eliminated

Titan Technologies offers experienced technicians and flexible service level agreements designed to meet your specific business needs. We provide a comprehensive range of hardware and server maintenance services, purposely designed to protect your IT environment.

Titan Technologies can provide real-time performance monitoring, allowing us to remotely and proactively address issues such as server and device failures, bandwidth clogs and connectivity issues in your IT environment. This enables our team to quickly and proactively perform routine network maintenance.

Our Proactive Maintenance services include:

  • Monitoring the health of your systems 24x7x365
  • Engineer notification in the event of a system critical network issue
  • Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
  • Monitoring of data / tape backup logs
  • Application monitoring to identify potential application issues even if the server is up and running
  • Asset Management - full hardware and software inventories
  • Software updates including desktop operating system and antivirus software
  • Month-end reports detailing up-time, security patching, and performance

Our proactive maintenance service allows you to keep your technology operating at its peak performance. We know efficient hardware and network maintenance is critical to avoid downtime, so we will work with you to provide a service to match your individual business needs, ensuring inconvenience is minimized.

Find out how our service plan can help your business succeed.