When a major office move met mounting IT issues, this Freehold law firm turned to Titan Technologies for a secure, cloud-based solution that didn’t miss a beat.
The Backstory
Tomes Law Firm, a well-established practice delivering high-stakes legal services, identified increasing concerns around the reliability and security of its technology infrastructure. The firm was operating on an aging server, experienced persistent issues with its phone system, and received limited support from its previous IT provider. With a physical office relocation on the horizon, the firm required a modernized IT environment capable of supporting its operations without disruption.
Solution
Titan Technologies was engaged to conduct a comprehensive assessment of the firm’s existing IT systems. Key vulnerabilities were identified in infrastructure performance, communication workflows, and data protection protocols. Based on these findings, Titan implemented a multi-phase solution:
- Migrated the firm’s on-premise servers and phone systems to a cloud-based environment to improve flexibility and uptime.
- Upgraded cybersecurity measures to protect sensitive legal data from ransomware and phishing threats.
- Managed the end-to-end technology buildout of the firm’s new office, including structured cabling, hardware installation, and systems deployment.
- Established an ongoing support model focused on proactive system monitoring, compliance alignment, and strategic IT planning.
Result
The transition resulted in a secure, scalable, and highly available IT environment tailored to the needs of a legal practice. Outcomes included:
- Enhanced communication through cloud-based telephony.
- Improved operational efficiency and reduced downtime.
- A seamless office move with no disruption to client services.
- Strengthened security posture aligned with legal industry compliance standards.
The firm continues to operate with improved confidence in its technology systems, enabling staff to focus on legal work without interruption.
What Tomes Law Firm Had to Say
“Titan Technologies has been an invaluable partner in modernizing our practice. They’ve upgraded our servers, moved our computer and phone systems to the cloud, and implemented advanced security measures to protect us against growing cyber threats. Their team is always responsive and consistently delivers on point.
When we built our new office from the ground up, Titan was instrumental in managing everything from cabling to equipment installation. Beyond their technical expertise, Titan continually seeks ways to enhance the efficiency of our law firm, making them more than just IT providers—they are true strategic partners.”
— Frances A. Tomes, Esq., Founder, Tomes Law Firm, PC